Frequently Asked Questions
What are your mugs made of?
All of our mugs are made from high-quality ceramic and are both microwave and dishwasher safe—because we know life gets busy.
Do you offer gift wrapping or notes?
Yes! Many of our mugs can be sent with a personalized gift message at checkout. It’s a perfect way to brighten someone’s day.
When will my order ship?
Orders are usually processed within 1–3 business days. You’ll receive a tracking number as soon as your mug is on the move.
What if my mug arrives broken?
Oh no! That’s not how we roll. If your mug arrives damaged, email us right away at info@mugstronomy.com with a photo, and we’ll make it right.
Do you offer custom or personalized mugs?
We’re working on it! Stay tuned or join our email list to be the first to know when custom mugs launch.